Legal
General Terms and Conditions (GTC) of LeadRealizer Solutions GmbH · Last updated: June 2026
LeadRealizer Solutions GmbH (“LeadRealizer”, “Provider”, “we”) develops and operates three B2B SaaS products: RankRealizer (AI SEO & GEO visibility), SalesRealizer (GTM execution & outbound including Outbound-as-a-Service), and LeadRealizer (mobile CRM & AI sales companion). These are product brands of LeadRealizer Solutions GmbH. These GTC apply to all services provided by LeadRealizer Solutions GmbH to its customers (“Customer”, “you”).
1.1 These GTC apply to all business relationships between LeadRealizer Solutions GmbH and its customers regarding the use of our SaaS products and services, accessible via leadrealizer-solutions.com and associated product domains.
1.2 By accessing or using any of our services, you agree to these GTC. If you accept on behalf of a company or legal entity, you confirm you are authorized to bind that entity to these terms.
1.3 Conflicting or deviating terms of the Customer will not be recognized unless expressly agreed in writing by LeadRealizer Solutions GmbH.
2.1 RankRealizer — AI-powered SEO and GEO (Generative Engine Optimization) visibility platform. Helps B2B companies rank on Google and get cited by AI systems such as ChatGPT and Claude.
2.2 SalesRealizer — AI-driven GTM execution platform including Outbound-as-a-Service. Provides B2B prospecting, outreach, lead management, and market entry services across DACH, Europe, and India. This includes systematic prospecting, individualized automated outreach and follow-up communication, process optimization, data analytics, and lead nurturing.
2.3 LeadRealizer — Mobile-first CRM and AI sales companion. Manages pipelines, follow-ups, and multichannel communication for B2B sales teams.
2.4 The exact scope of services is governed by the individually agreed subscription or service contract. Additional or optional modules are subject to separate agreements.
3.1 A contract is concluded upon written confirmation by LeadRealizer Solutions GmbH or upon activation of the service following payment.
3.2 All prices are exclusive of statutory VAT unless otherwise stated.
3.3 LeadRealizer Solutions GmbH requires a 14-day onboarding period from contract signature to set up the customer account. The subscription fee is payable upon signature. Delays caused by the Customer do not affect billing but may delay the setup.
4.1 The Customer agrees to use all services only in accordance with applicable law and these GTC.
4.2 The Customer is solely responsible for the legality and content of all communications, campaigns, and outreach activities conducted via our products. This applies in particular to compliance with competition law (UWG), GDPR, and telecommunications law (TKG).
4.3 The Customer shall not misuse the platform, attempt to reverse-engineer it, or use it in any way that could endanger its security or integrity.
4.4 Account credentials must be kept confidential. The Customer is responsible for all activities conducted under their account.
5.1 Subscriptions run for the agreed term (e.g. 3, 6, or 12 months). Ordinary termination during the term is excluded.
5.2 Invoices are payable within 7 days of receipt. In case of late payment, interest of 5% above the base rate applies from the 8th day after invoice receipt. In case of non-payment, the Provider may suspend access to the platform.
5.3 LeadRealizer Solutions GmbH follows a strict no-refund policy. All subscription payments are final and non-refundable, regardless of whether the Customer has fully used the service.
5.4 The Provider reserves the right to adjust prices for future contract periods. Price changes only affect new contracts or renewals; ongoing contracts are not affected.
6.1 The Provider grants the Customer a non-exclusive, non-transferable, time-limited right to use the contracted SaaS products within the scope of the agreement.
6.2 All intellectual property rights in the products, including AI models, algorithms, and software, remain the exclusive property of LeadRealizer Solutions GmbH.
6.3 The Customer grants the Provider the right to use anonymized and aggregated data generated through the services to train and improve AI models. No conclusions about individual customers can be drawn from such data. This right is not limited in time.
6.4 The Provider reserves the right to publicly refer to the cooperation (e.g. on the website, social media, trade shows) using the Customer’s company name and logo without the Customer’s prior consent, unless expressly agreed otherwise in writing.
7.1 The Provider targets an average annual availability of at least 95% for its SaaS platforms.
7.2 In case of a justified outage attributable to the Provider, the Customer may claim a pro rata credit on the monthly base fee. The maximum credit per billing period is 50% of the monthly base fee.
7.3 No compensation applies if the outage results from the Customer’s inadequate infrastructure, configuration, or non-cooperation, or from force majeure, cyberattacks, or third-party failures.
8.1 LeadRealizer Solutions GmbH is not liable for indirect, incidental, or consequential damages, including lost profits, reputational damage, or data loss, unless caused by gross negligence or willful misconduct.
8.2 For slight negligence, liability is limited to breaches of essential contractual obligations (cardinal obligations) and capped at the annual base fee of the respective contract.
8.3 The Provider is expressly not liable for: legal consequences of the Customer’s outreach activities; competition law violations caused by the Customer; loss of third-party platform accounts (e.g. LinkedIn, X); AI-generated content published by the Customer without review; or technical errors caused by force majeure, cyberattacks, or third-party failures.
8.4 The Customer indemnifies LeadRealizer Solutions GmbH against all third-party claims arising from the Customer’s use of the services, including claims under competition law, data protection law, or copyright law.
9.1 The Provider processes personal data of the Customer in accordance with the GDPR. Details are set out in our Privacy Policy.
9.2 Where the Customer commissions the Provider to process personal data of third parties (e.g. for outbound campaigns), these GTC together with any separately agreed Data Processing Agreement (DPA) constitute the data processing agreement within the meaning of Art. 28 GDPR.
9.3 All data is processed within the European Union or in countries offering an adequate level of data protection.
9.4 The Customer is responsible for ensuring that its use of the services complies with GDPR requirements. The Provider is not liable for data protection violations caused by the Customer.
10.1 The contract runs for the agreed subscription term and terminates automatically at the end of the term unless otherwise agreed.
10.2 The Customer may terminate their account up to four weeks before the end of the contract term by contacting office@leadrealizer-solutions.com.
10.3 The Provider may terminate the contract with 30 days’ written notice. The right to extraordinary termination for good cause (e.g. payment default, misuse, violations of these GTC) applies immediately and remains unaffected.
10.4 Upon termination, the Customer’s access to the platform is revoked. The Customer may request a data export within 30 days of termination.
LeadRealizer Solutions GmbH is committed to complying with all applicable requirements of the EU AI Act. The Customer agrees to use AI-powered features of our products in a lawful and responsible manner. If legal obligations require modifications to AI functionalities, the Customer will be informed in advance. The Provider reserves the right to modify or discontinue AI-based functionalities if required by legal obligations.
These GTC are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with this agreement is Cologne, Germany.
13.1 Amendments and supplements to these GTC must be made in writing.
13.2 Should any provision be or become invalid, the remaining provisions remain in full force. The invalid provision shall be replaced by the legally permissible regulation that most closely reflects the economic purpose.
13.3 The Provider reserves the right to update these GTC. Customers will be notified of material changes with reasonable advance notice.
© 2026 LeadRealizer Solutions GmbH · Cologne, Germany